Patient Elective Care

Elective care services remain under significant pressure with the number of patients waiting for services at the highest level since the referral to treatment pathways came into place since 2007, and this is expected to grow. 

In the new environment we find ourselves in, the traditional models of delivering elective care are no longer suitable and organisations need to seek alternative delivery models throughout all elements of the patient pathway. 

Redesign of systems and processes with associated training and development for operational leaders is essential to support the recovery and sustainability of services. 

Utilising data and ensuring data quality is robust, is essential to understand the issues surrounding and support required to recover and sustain elective performance. 

What can we do to support? 

Alamac can provide a bespoke combination of diagnostic and correctivprogrammes/projects to support NHS Trusts and CCGs with their transformation of elective models of care to understand: 

  • What changes to current systems and processes are required to effectively and safely restore elective services?
  • What systems and processes are required to ensure risk of harm to patients waiting for treatment is effectively managed?
  • What are the new models of elective delivery required in the new environment across all stages of the patient pathway?
  • What level of activity can be delivered in the new environment and what impact does that have on RTT pathways?
  • How long will recovery to National targets take?
  • What training and development is required for all staff involved in the elective care pathway to ensure new processes and systems are effectively managed?

How we deliver the support 

At Alamac we work in partnership with our clients to ensure that our approach is bespoke and tailored to addressing any specific requirements or needs, whether that is just a diagnostic report or full operational turnaround of a particular department, we can support your team. 

Through a combination of our analytical and operational experts, we are able to work with your teams to build capacity and capability with regards to elective care management, recovery and transformation. 

The services we offer include: –  

  • Elective care improvement and recovery programmes 
  • Diagnostic reportsto support Trusts and health communities focus on areas requiring attention with regards to best practice elective care management, broken down across 9 domains. These reports also provide detailed recommended actions for improvement. 
  • Performance and data quality analytics are included as part of the Diagnostic reports but can also be a standalone service which allows the Trust to understand the specific data issues impacting their performance metrics across the patient pathway and also provide assurance of effective risk stratification. 
  • Analysis of measures and data to identify and support the system to understand causation and correlation of key measures impacting on performance. Helping teams to develop their skills to turn data into real-time operational intelligence that supports decision making processes is at the core of Alamac’s offer for recovery. 
  • On site operational consultancy to support the delivery element of recovery projects, offering on-site support to those involved in the elective pathway to implement the changes and instigate delivery and cultural/behavioural change within the system.  
  • Training and development – Where training is identified as an issue for either clinical or non-clinical staff, Alamac can provide a customised training programme on the key domains of effective elective care management.  
  • Demand and capacity modelling, either for a whole Trust, or specific challenged services. Alamac utilises different models and methodologies to provide detailed analysis of New and FUP demand and capacity, as well as any inpatient or day case activity within the Trust. From this, Alamac are able to make concrete recommendations to a Trust for any corrective actions that may be required and can work closely with operational teams to support delivery of these actions.